New Games Hall, Liberton High School
- Customer: City of Edinburgh Council
- Architect: City of Edinburgh Council
- Value: £2,170,000
A project of massive local and national interest managed with appropriate Ashwood low key PR sensitivity and with no HS&E accidents, incidents or near misses while the adjacent school remained live, occupied and uninterrupted.
We reinforced the message that empathetic and diplomatic handling of sensitive Customer Care issues is critical and that meticulous Health & Safety focus can be the most important KPI achieved – all with controlled but unobtrusive management focus and immaculate behaviour.
We hosted a ‘coffee-break’ ten-minute daily meeting to liaise on future events and any arising User issues, receiving the Head Teacher’s very positive mention of our works and approach at the School Prize-Giving Ceremony.